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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of B. BRUCE

B. BRUCE

September 27, 2024

5  out of  5
rating by B. BRUCE
"Wonderful to work with!!"
We responded:
"Thank you for the great feedback! We're so glad to hear you've had a positive experience working with our team."
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Matthew Crable

August 15, 2024

5  out of  5
rating by Matthew Crable
"Good friendly people who really helped and made it easy"
We responded:
"Thanks for the great review, Matthew! It's awesome to hear that you found our team friendly and helpful. Making things easy for you is always our goal!"
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Seth

July 24, 2024

5  out of  5
rating by Seth
"I recently switched from my old, horrible insurance to State Farm, and I couldn’t be happier. Kristi has made this the most pleasant and easy experience I could ever have with an insurance company. I’ve added both of my vehicles with ease and acquired renters insurance through them as well. Whenever I get the chance, I will be recommending Ross Eickhoff's branch of State Farm to everyone. Thank you for all the help you have provided me."
We responded:
"Thank you for sharing your positive experience with us, Seth! We're thrilled to hear that Kristi made the process smooth and enjoyable for you. It's great to know that adding your autos and acquiring renters insurance was an easy process with us. We appreciate your recommendation and are always here to help!"
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Caleb Hagerbaumer

June 4, 2024

5  out of  5
rating by Caleb Hagerbaumer
"Easy to work with and great customer service!"
We responded:
"Thank you for the kind words, Caleb! We're glad to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out."
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jared schwarck

April 1, 2024

5  out of  5
rating by jared schwarck
"So far they've listened to all my concerns and thoughts and really made me feel welcome and like they wanted to get to know my story."
We responded:
"That's what we're here for, Jared! Thank you for your 5-star review and recognition. We're always here for you!"
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Jenny Majerus

March 12, 2024

5  out of  5
rating by Jenny Majerus
"Ross is your go-to-guy about everything insurance he will make sure you have the correct coverage for whatever you needs."
We responded:
"Thank you for your 5-star review, Jenny! Our team takes pride in providing personalized service and ensuring you have the proper coverage to fit your needs. We truly appreciate your recognition of our agency!"
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Whitney Korger

March 4, 2024

5  out of  5
rating by Whitney Korger
"Ross's communication is one of the best! Very knowledgeable and informative, you never feel like you're left in the dark on anything, and always honest and upfront. So grateful to be able to do business with him and his team. Highly recommend him to anyone!"
We responded:
"Whitney, thank you for your very thoughtful 5-star review! We're glad to hear you feel informed and confident in your insurance. We truly appreciate you recommendation of our services to others."
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Kyle Johnson

February 14, 2024

5  out of  5
rating by Kyle Johnson
"Ross and his team are great to work with. They bring excellent knowledge for all lines of insurance. I highly recommend them!"
We responded:
"Thank you for your 5-star review, Kyle! We're so glad to hear you've had a positive experience with the Ross Eickhoff State Farm team. We truly appreciate your recommendation of our services to others."
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Shelby Altwine

January 10, 2024

5  out of  5
rating by Shelby Altwine
"Saved me over $100 a month! Kristi was very kind and helpful, very good at explaining things when I didn’t understand something."
We responded:
"Thank you for your 5-star review, Shelby! We're so glad to hear Kristi could assist you and save you some money! We truly appreciate your kind words and positive feedback."
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Chad White

October 25, 2023

5  out of  5
rating by Chad White
"Kristi is a true professional and got me the best deal by far for my brand new car"
We responded:
"Chad, thank you for the great review recognizing Kristi. We're so happy she could find you a great deal for your new car. We appreciate your trust in us!"
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S B

October 4, 2023

5  out of  5
rating by S B
"Ross has always been very helpful and thorough in explaining the range of products & services they offer. Glad he's my agent."
We responded:
"Thank you so much for your review! We are happy to be your agency. We love to hear that we are accomplishing our goal of explaining all that we can do to assist all customers. It is truly our pleasure to be able to assist you with any of your insurance questions or needs. "
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toby semler

September 29, 2023

5  out of  5
rating by toby semler
"Ross and his team are so incredibly knowledgeable about the insurance industry; every time I visit with them I feel that they have my best interest and are willing to advise and guide me through the process. I would gladly recommend Ross or any one of his team members if you're looking for a team to treat you right and take care of your insurance needs."
We responded:
"Thank you for the 5-star review, Toby! We appreciate you taking the time to share your experience with our team and for complimenting to our efforts to go the extra mile. We truly appreciate your recommending our services to others. It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and we look forward to doing so for many years to come!"
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Lisa Picthall

July 11, 2023

5  out of  5
rating by Lisa Picthall
"Megan did an amazing job ensuring I got the right coverage I needed. She was courteous, quick to respond and answered every one of my many questions. She gave me great advice on things I would have never thought of. Excellent service!!!!"
We responded:
"Hey Lisa! Thank you so much for your feedback. We are grateful to have Megan on our team and we take great pride making sure our customers understand exactly what they are getting in the process. I am glad we were able to find a solution to fit your needs and even make you aware of somethings that you may not have thought about previously. :) Thank you for your business."
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Jim McCurdy

June 8, 2023

5  out of  5
rating by Jim McCurdy
"Great service in a timely manner"
We responded:
"Hey Jim! Thank you so much for the compliment. We love being efficient and effective. I am happy to hear we were able to help! We appreciate you."
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Suzi Pursley

June 6, 2023

5  out of  5
rating by Suzi Pursley
"Kristi found me a new vehicle and homeowners policy for significantly less than I was paying with another company. She professional and thorough! I would recommend her to anyone looking!"
We responded:
"Hey Suzi! Thank you so much for your feedback on Kristi and our process. We are happy to help anywhere we can and glad we saved you some money in the process. Thank you for your business and welcome to State Farm!"
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Tiffany Chavez

April 25, 2023

5  out of  5
rating by Tiffany Chavez
"Very polite caring making sure you get what you need and more."
We responded:
"Tiffany! Thank you so much for your feedback and kind words. We pride ourselves on helping customers with their questions, needs, and asking the right questions. Thank you so much for your business. :)"
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Anna Arushanova

January 3, 2023

5  out of  5
rating by Anna Arushanova
"Thank you for such an easy and efficient process, State Farm! Kristi was knowledgeable, patient and super accommodating through out the entire process of signing in for the Policy. Strongly recommend!"
We responded:
"Anna! Thank you so much for your feedback and recommendation of Kristi and our office. It is our priority to make sure each customer understands what they have and walk them through the process. We take great pride in the work that we do. Thank you so much for taking the time to let us know about your experience. "
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EMMANUEL KOFI AIDOO

December 9, 2022

5  out of  5
rating by EMMANUEL KOFI AIDOO
"I love the packaging. Makes me feel like I belong!!"
We responded:
"Hi Emmanuel! Thank you so much for your feedback. We love to hear that we are accomplishing our goal of making you feel like you're family. Welcome to Ross Eickhoff State Farm! Thank you for your business"
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Sybil Carman

November 22, 2022

5  out of  5
rating by Sybil Carman
"Megan has been so helpful as I’ve navigated my insurance change, her customer service is top notch! She goes above and beyond for her clients and it is so greatly appreciated how quick she is to help when time is of the essence."
We responded:
"Hey Sybil! Thank you so much for joining us here at State Farm! We are ecstatic to here about such a positive experience with Megan. We understand that your time/timing is important and we strive to meet all of your deadlines without sacrificing thoroughness or service. Thank you so much for your business!"
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Anne McCollister

November 22, 2022

5  out of  5
rating by Anne McCollister
"Best agency ever. No one is better than Megan and listening to what I really need-and then delivering!"
We responded:
"Hi Anne! Thank you for letting us know about your experience. Megan has been a great asset to our team since joining us. Her values of truly serving all customers' needs aligned directly with the goals of this office. Thank you so much for your business!"
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Becky Casterline

November 21, 2022

5  out of  5
rating by Becky Casterline
"Kristi did amazing in helping us switch our car insurance! She answered all of the questions we had and gave suggestions to help save us money and make sure we had coverages that were beneficial to our needs! We could not have asked for a better experience! Thank you so much!"
We responded:
"Hey Becky! Thank you for sharing your experience with Kristi and welcome to State Farm. Providing you options, educating you on coverages, and doing our best to be conscious of your budget are our top priorities. We are so happy to help you with your car insurance. Thank you for your business. :)"
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Taeler Gee

November 18, 2022

5  out of  5
rating by Taeler Gee
"Megan was incredibly helpful and knowledgeable! She talked me through a range of quotes, answered all of my questions, and even walked me through quotes I had received from competitors to help find the best plans for me even if they weren't through State Farm. We quickly decided that State Farm was best for us and Megan adjusted our policies to be exactly what we needed and in our price range! Highly recommend!"
We responded:
"Hey Taeler! I really appreciate your feedback. We are thankful to have Megan as a part of our team. We take great pride in helping our customers understand what's truly at risk, so you know whether you have proper coverage or not. Whether its your car, home, or life insurance, we are here to educate you and allow you to make the best decision for you!"
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Ashley Stahr

November 18, 2022

5  out of  5
rating by Ashley Stahr
"Ross is so easy to work with! Great guy, with a great organization! I've been with State Farm since 2006!"
We responded:
"Hey Ashley! Thank you so much for your feedback and your continued business. We truly enjoy being here for all of our customers. Over 15 years as a customer is truly amazing! Thank you for being such a big part of our 100 years."
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Rhianon Martinez

November 16, 2022

5  out of  5
rating by Rhianon Martinez
"Kristi helped me with my homeowners policy. She was very very kind. I did not know what I needed. She explained everything so I could make an informed decision on what I wanted. She contacted the bank to send the stuff over to them. She also told me if I bundled home and auto I get a discount. So I was able to get both of them done with her. It was so quick and painless. I am grateful for people like her. They make life a little easier. Thank you Kristi"
We responded:
"Rhianon! Thank you so much for sharing your experience. We are so lucky to have Kristi as a part of our team. Whether she's assisting with auto, home, or life insurance, she brings the same level of care and thoroughness to every interaction so you know exactly what you are getting. Thank you so much for your business and welcome to the State Farm family!"
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Isaac Phillips

August 10, 2022

5  out of  5
rating by Isaac Phillips
"Very flexible and easy to work with"
We responded:
"Hi Isaac! Thanks for letting us know about your experience so far with our office. I am so excited that we are accomplishing our goal of being easy to work while still making sure your coverage fits your needs! Thank you so much for your business and we are always happy to help anywhere we can!"